HiggSmart User Guide
Everything you need to know to manage your work in HiggSmart. Use the sidebar to jump around, or scroll through start to finish.
1 Getting Started
HiggSmart is the project and task management hub for Higginbotham teams. Login is just your @higginbotham.net email, no password.
Your first login
The first time you sign in, HiggSmart provisions a personal task sheet in the background. You will see a brief setup splash that usually takes 5 to 10 seconds. After that, your dashboard is ready and your personal sheet will hold every task you create that is not tied to a specific project.
Adding tasks
There are three main ways to add work in HiggSmart:
- Click the + New button in the top right of the Dashboard to open the Add Task or Add Event modal.
- Type into the Quick-Add bar at the top of the Dashboard. It accepts natural language, for example "Call Pappas BBQ Friday" or "Team meeting tomorrow 3pm".
- Ask Higgington in the chat panel at the bottom right of any page. Higgington can create tasks, schedule events, plan projects, and more.
Choosing your view
The Dashboard offers four view modes via the dropdown in the title area:
- List: tasks grouped into Overdue, Today, This Week, Later, and No Due Date buckets. A sub-toggle lets you switch to a By Project grouping.
- Kanban: three columns for Overdue, Not Started, and In Progress. Great for quickly seeing where your work stands.
- Calendar: a full-month grid with tasks and events on their due dates. Use the Prev, Today, and Next buttons to step through months.
- Inbox: shows tasks recently assigned to you on project sheets that you have not started yet.
2 Adding Tasks and Events
The Add modal
The + New button opens a modal with two tabs:
- Task tab: title, project, assignee, start and due dates, priority, tags, and free-form notes.
- Event tab: title, single or multi-day date range, all-day or specific start and end times, location, type, attendees, and notes.
If you do not pick a project, the task is filed on your personal sheet. Assignee defaults to you, but you can hand a task to a teammate from the dropdown.
The Quick-Add bar
The Quick-Add bar at the top of the Dashboard takes plain English and turns it into a task. Try things like:
- Email Sarah the renewal packet by Friday
- Lunch with Macie tomorrow at noon
- High priority - submit Q4 numbers by next Tuesday
Quick-Add hands the text to Higgington, which parses the date, priority, and any context, then creates the task on your personal sheet. The chat panel will pop open so you can confirm what was made.
Creating tasks with Higgington
You can also create tasks from a regular chat message, for example: "Add a task to follow up with Pappas BBQ next Wednesday, high priority, tag it Renewals." Higgington picks the right project sheet, fills in the dates, and confirms the result.
3 Projects
A project in HiggSmart is a dedicated sheet that groups related tasks. Visit the Projects page to see what you have, create new ones, and open project dashboards.
Creating a project
On the Projects page, click + New Project. Pick a name, optional description, and start and end dates. You can either start with an empty project or use the "Let Higgington build my project timeline" toggle.
AI project planning
When you flip on the "Let Higgington build my project timeline" toggle, you describe what you are trying to do in a sentence or two. Higgington generates a structured timeline with phases, milestones, and tasks with realistic durations and dependencies. You can edit anything it produces before saving.
The project dashboard
Every project has its own dashboard with:
- KPI cards for total tasks, completion percentage, overdue, upcoming, and at-risk items
- A horizontal timeline showing each task or phase as a bar
- A risks panel where you and Higgington can log concerns and mitigations
- A detailed task list that expands parent rows to show subtasks
4 Higgington - the AI Assistant
Higgington is the friendly AI assistant that lives in the bottom-right corner of every HiggSmart page. Click Ask Higgington to open the chat panel.
What Higgington can do
Higgington has 25+ tools it can call to read or change your data, including:
get_my_tasks- pull your task list with filterscreate_task,update_task,delete_task- manage individual tasksplan_project_from_brief- generate a full project plan from a descriptionanalyze_file- read a PDF, Word doc, image, or CSV you upload and pull out tasks, summaries, or action itemscreate_event- schedule meetings and events on your calendaradd_risk,resolve_risk- log and clear project risks- Plus tools for tags, project KPIs, team workload, and more
Uploading files
Click the paperclip icon in the chat input, or drag a file straight onto the chat panel. Higgington can summarize PDFs, extract tasks from meeting notes, pull deadlines out of contracts, or describe what is in an image. Just say what you want done with the file.
TPG Mode (admins only)
If you are an admin, you will see a TPG Mode toggle that switches Higgington to Claude Opus with extended thinking turned on. This is heavier and slower, but gives you stronger reasoning on complex prompts like multi-step project planning or detailed file analysis.
5 Workload
The Workload page is a horizontal timeline that shows who is working on what across a date range. Each row is a person; each column is a day.
What you can see
Visibility depends on your team setup:
- Team leads see every member of their team and all their tasks. Use the date filter to look at a specific week, month, or longer.
- Members on a team with "Open Visibility" can see their teammates' tasks. This is useful for collaborative teams who plan together.
- Everyone else sees their own work. The server filters server-side so you only get the data you are allowed to see.
Filtering by date
Use the date range picker at the top of the page to focus on a window of time. Tasks outside the range are hidden so you can plan around upcoming deadlines without scrolling forever.
6 Events
Events are distinct from tasks. An event has a date and optionally a time, a location, and attendees, but it does not have a percent-complete or a status. Use events for meetings, deadlines, conferences, and anything that happens at a moment in time.
Where events show up
- On the Dashboard's Calendar view, color-coded purple to distinguish them from tasks
- On the dedicated Events page where you can filter by type, attendee, or date range
- In your task counts and Higgington's responses when you ask "what is on my calendar this week"
Creating events
Open the + New modal and pick the Event tab. Fill in title, date, optional end date for multi-day events, all-day or specific times, location, type (Meeting, Event, Deadline, or Other), attendees, and notes.
7 Tags
Tags are color-coded labels you can attach to tasks. They are great for cross-cutting categories like Renewals, Onboarding, Compliance, or anything else your team tracks.
Adding tags
In the Add Task modal, hold Ctrl (or Cmd on Mac) and click in the Tags dropdown to pick multiple. You can also ask Higgington to tag a task: "Tag the Pappas task as Renewals and Q4."
Filtering by tag
Use the Filter button at the top of the Dashboard to limit your view to one or more tags. The filter applies across List, Kanban, and Calendar modes.
8 Admin Features
Admins (set via a checkbox in the user directory) see two extra nav items: Users and Teams.
Users page
The Users page is a searchable directory of every HiggSmart user with their team, admin status, and contact info. Use it to find someone, change their team, or grant admin access.
Teams page
The Teams page is where you create teams, assign team leads, and flip the "Open Visibility" flag on or off for each team. Open Visibility means every member of that team can see every other member's tasks, which is useful for tightly-collaborating groups.
Token quotas
Every user has a daily token quota for chatting with Higgington. The default is 50,000 tokens per day, which covers normal use easily. Admins are exempt from the quota. When a user crosses 80% of their daily allowance they get a soft warning; at 100% Higgington is paused until the next day. The quota resets at midnight Central time.